Subprocessors
The service providers that process personal information for Everygen.
These companies process personal information to help us run Everygen. A region is shown where we call a provider at a fixed regional endpoint. See our Privacy Policy for how we use your information.
AI models and content tools
OpenAI
Text generation in Studio and tools, image generation and Sora video generation.
Receives: Your prompts, scripts and the images or other media you add as input.
Anthropic
Text generation and planning in Studio and tools.
Receives: Your prompts and Studio messages.
Google
Gemini text and video analysis, Veo video generation, Google sign-in, and Google Analytics and Ads.
Receives: Your prompts and the media you add as input. Some video requests are sent with storage turned on, so Google keeps a copy. If you sign in with Google, your name, email and profile picture.
Groq
Speech transcription for captions and fast text generation.
Receives: The audio of videos you caption, and prompt text.
ElevenLabs
Voiceover, voice changing and voice cloning.
Receives: Script text, audio you upload, and voice samples you clone. Cloned voices are stored at ElevenLabs.
Kling
Video generation.
Receives: Your prompts and the images or video you add as references. Custom elements you create are stored at Kling.
Region: Singapore API endpoint
BytePlus (ByteDance)
Seedance video generation, Seedream image generation and text to speech.
Receives: Your prompts and reference media. Reference images and video for Seedance are stored in a BytePlus asset library.
Region: ap-southeast-1 (Singapore)
MiniMax
Video generation.
Receives: Your prompts and the images you add as references.
fal
Runs MiniMax H3 Max video models.
Receives: Your prompts and the images, video or audio you add as references.
Black Forest Labs
Video upscaling.
Receives: The video you upscale.
xAI
Grok video generation.
Receives: Your prompts and the images or video you add as references.
Modal
Runs the caption remover.
Receives: The video you remove captions from.
Tavily
Web search and page reading in Studio.
Receives: Search queries Studio writes from your request, and the web addresses it reads.
HikerAPI
Fetches public Instagram posts and profiles.
Receives: The Instagram links or account names you give us.
ScrapeCreators
Imports ads from the Facebook Ad Library.
Receives: The Ad Library links you give us.
RapidAPI
Downloads public videos from TikTok, X and Facebook, and fetches YouTube transcripts.
Receives: The links you give us.
Hosting, storage and email
Vercel
Hosts the website and app.
Receives: Every request to the Service, including your IP address and browser details.
PlanetScale
Database.
Receives: Your account, project, billing and usage records.
Cloudflare
Stores uploaded and generated media (R2) and runs bot checks on sign-in and support forms (Turnstile).
Receives: Your uploaded and generated media, and device and browser signals for bot checks.
Amazon Web Services
Renders and exports edited videos.
Receives: The media and edits in the project you export.
Region: us-west-2 (Oregon)
Upstash
Rate limits and short-lived session and job state.
Receives: Your user id, IP address and short-lived request state.
Inngest
Runs background jobs.
Receives: Job details, such as your user id, prompts and media links.
Resend
Sends account and marketing email.
Receives: Your email address, name and the content of the emails we send you.
Payments
Stripe
Payments and subscriptions.
Receives: Your card details, billing address, email and purchase history.
Chargeblast
Chargeback and fraud alerts.
Receives: Alerts from card networks about disputed payments, which can include your email, card brand and payment amount.
Monitoring and logs
Sentry
Error monitoring and session replays.
Receives: Error details, device and browser data, your user id, and session replays that record the text shown on screen and the app's requests to our servers. Typed text, images and video are left out of replays.
Langfuse
Traces AI requests so we can debug them.
Receives: Studio prompts, model replies and tool inputs, tagged with your user id.
Axiom
Server logs.
Receives: Server log lines, which can include your user id, IP address and request details.
Advertising
Meta
Ad measurement through the Meta Pixel and Conversions API.
Receives: Device and browser data, IP address, pages visited, actions taken and hashed contact details.
Questions about these providers can go to support@viewmax.io.